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FREQUENTLY ASKED QUESTIONS
Orders
Below are some of are common questions about orders
How do I place an order on Colourful Spirits?
Simply browse our collection, add your favorite wines or liquors to the cart, and proceed to checkout.
Can I modify or cancel my order after placing it?
Yes, you can request modifications or cancellations within 2 hours of placing your order by contacting our support team.
Can I change my shipping address after my order is placed?
Shippment address can be changed before an hour of placing the order.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
Yes, we ship to most locations nationwide. Shipping options and delivery times are calculated at checkout.
How long will it take to receive my order?
Standard delivery usually takes 3β5 business days. Express shipping is also available at an extra cost.
What is your return policy?
We have no return policy, Once Product is purchased at a good condition.
Discounts & Promotions FAQs
Do you offer discounts on bulk purchases?
Yes, we provide special discounts for bulk or wholesale orders. Contact us for details.
How can I apply a discount code?
You can enter your discount code at checkout in the βPromo Codeβ field.
Returns & Refunds FAQs
What if I receive a damaged or wrong item?
Please contact us within 48 hours with photos of the item, and weβll arrange a replacement or refund.
Do you accept returns?
For safety reasons, we generally do not accept returns on opened bottles. However, unopened and damaged items may be eligible for return.
General Store FAQs
Do you require age verification for purchase?
Yes, buyers must be of legal drinking age, and ID verification may be required upon delivery.
Do you offer international shipping?
Currently, we only ship within the country, but international shipping will be available soon.